About the role

Requirements: What you'll need

Skills, Knowledge, Experience, and Qualifications:

Data & Business Analysis & Requirements Management

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
• Expertise in Business Analysis working in Visio diagrams and swim lane diagrams
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Strong analytical skills for identifying business problems and proposing solutions.
• Experience in systems re-engineering and workflow optimization.
• Experience with database analysis and SQL language.

Stakeholder Engagement & Communication

• Ability to effectively liaise between business users, IT teams, and external vendors.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• Excellent documentation and presentation skills for communicating business needs to technical teams.
• Strong negotiation and facilitation skills to align diverse stakeholder interests.

Technical & Tools Proficiency

• Hands-on experience with data and business analysis tools, including:
• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
• Visio, Lucidchart, MIRO (for process modeling and workflow visualization), figma
• SharePoint, MS Teams (for document management & team collaboration).
• Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
• Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

Systems Optimization & Digital Transformation

• Experience leading systems re-engineering initiatives to improve efficiency.
• Ability to identify automation opportunities and workflow enhancements.
• Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
• Strong problem-solving skills with a focus on data-driven decision-making.

Public Sector (OPS) Experience

• Prior experience working in Ontario Public Sector (OPS) or other government environments.
• Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).
• Understanding of OPS procurement, regulatory compliance, and service delivery models.

Must Have:

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Experience with database analysis and SQL language.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
• Understanding of OPS procurement, regulatory compliance, and service delivery models.