Senior Business Analyst

About the role

Requirements: What you'll need

Skills, Knowledge, Experience, and Qualifications:

Core Skills:

Experience to feed work to the team and dedicated to looking ahead at upcoming work and grooming requirements so that they’re well-understood, documented, and ready to go

Experience with Agile project methodology

Experience assembling requirements into coherent user stories

Experience in managing the Product Backlog Items, refining them and communicate changes to project manager/Team Lead

Requirements documentation experience in the format of concise and clear user stories

Breaks epics down into stories and defines acceptance criteria in each story

Provides the team with the context they need, i.e., what part of The Big Picture they’re working on

Expert in detailed analysis, conversations, and documentation that all user stories call for

Experience establishing the backlog as a source of truth from which the team can deliver

Meets with the Product Owner to understand the team’s work

Story writer experience, make sure the myriad pieces of information that are discussed during a team standup are included in the stories; details, decisions, and dependencies, are documented in the in the right user story.

Explain and present very complex technical analyses, options, proposals, reports and recommendations to clients

Analytical and problem-solving skills to assess clients' business priorities and needs; to evaluate business and technical design alternatives

Experience with user testing; working with UI/UX designer and business analyst to plan user testing sessions including screening and recruiting, facilitate user testing sessions, document and present research findings

Technical Skills:

Working knowledge of business system technologies to provide technical expertise and advice

Knowledge of design, develop, test and implement systems solutions, and evaluate software/ hardware

Proficiency in SQL database querying

Knowledge in API design, integration and technical requirement definition

Hands-on experience with creating and managing user stories using Azure DevOps

Experience using AI tools on business requirements documentation and analysis

Communication Skills:

Strong communication, consultation and interpersonal skills to determine client needs;

Explain technical concepts to non-technical and technical audiences;

Establish effective working relationships with I&IT management, clients, internal and external partners/ stakeholders and project staff

Communication skills to discuss client requirements;

To discuss of systems development options and technical processes among project team;

To discuss with clients, development and operational recommendations given limitations and considerations Writing skills to prepare project reports and presentations to explain analysis and recommendations;

To prepare business cases for recommended approach to systems development or acquisitions;

To prepare systems documentation and manuals;

To prepare metrics and dashboard reports; and,

To prepare research finding summary reports

Public Sector Experience:

Experience within the public sector, particular with education systems

Must Have:

Experience to feed work to the team and dedicated to looking ahead at upcoming work and grooming requirements so that they’re well-understood, documented, and ready to go

Experience with Agile project methodology

Experience assembling requirements into coherent user stories

Experience in managing the Product Backlog Items, refining them and communicate changes to project manager/Team Lead

Requirements documentation experience in the format of concise and clear user stories

Knowledge of design, develop, test and implement systems solutions, and evaluate software/ hardware

Proficiency in SQL database querying

Knowledge in API design, integration and technical requirement definition

Hands-on experience with creating and managing user stories using Azure DevOps

Establish effective working relationships with I&IT management, clients, internal and external partners/ stakeholders and project staff

Communication skills to discuss client requirements;

Discuss systems development options and technical processes among project team.