Business Analyst

About the role

Requirements: What you'll need

Skills, Knowledge, Experience, and Qualifications:

Core Skills and Experience:

Minimum 7 years of experience in the following:

• Leading and conducting business analysis at varying levels of detail in order to assess client's business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined.
• Applying re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches.
• Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business and I&IT initiatives.
• Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
• Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components.
• Monitoring progress, resolving problems and reporting regularly to I&IT management and clients' decision makers.
• Developing performance measures for business analysis evaluation and conducting follow-ups.
• Ability to manage evolving requirements and traceability to the changes, development and implementation of the requirements.

Knowledge and Experience

• Minimum of 5 years in various business projects.
• Proven and demonstrable troubleshooting and analytical experience.
• Demonstrated excellent problem solving and decision-making skills.
• Demonstrated awareness of emerging IT trends and technologies.
• Highly proficient using MS Office products.
• Highly proficient in translating the business requirements into epics and scenarios and creating mockups for the stakeholders to review.

General Skills

• Exceptional analytical, problem solving and decision-making skills.
• Demonstrated strong interpersonal, verbal and written communication, and presentation skills.
• Proven troubleshooting and critical thinking experience.
• Demonstrated ability to apply strong listening skills to facilitate issue resolution.
• Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships.
• Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome.
• Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively.
• A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.

Public Sector Experience

• Experience working in the public sector on a mainframe/legacy system.
• Experience with some cloud technologies.

Must Have:

• Minimum 7 years of experience
• Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business and I&IT initiatives.
• Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components.
• Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
• Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome.