About the role

Senior Business Analyst

Requirements: What you'll need

Skills, Knowledge, Experience, and Qualifications:

Business Analysis and Technical Skills:

• Leads and facilitates workshops to elicit, review, document and confirm business requirements, business process reengineering, business models, business rules and user interface design.
• Knowledge of Agile methodologies and ability to break down complex business requirements into manageable deliverables for development teams.
• Create user stories, support creation of UX, functional and technical designs and ensuring that business analysis tasks align with iterative development cycles.
• Develops performance measures for business analysis evaluation and conducts follow-up assessments to ensure compliance with client cluster and corporate I&IT strategies, policies and priorities.
• Proficient with a range of business analysis and project management tools (e.g., DevOps, MS Visio, Figma and other modeling tools) to document and track business requirements and designs
• Familiarity with quality assurance methodologies and testing processes, including user acceptance testing (UAT) and ensuring that business requirements are validated against system functionality before deployment.
• Strong skills in managing change processes, including defining the change scope, impact analysis, and developing training and communication strategies to ensure smooth transitions for end-users.
• Experience leading and conducting business analysis for business projects to assess clients' business problems or opportunities, document the technical business requirements to meet the functional requirements.
• Experience developing context diagrams, use cases and use case models.
• Experience developing process maps, stakeholder maps and assessments.
• Experience creating systems diagrams
• Experience writing business cases and conducting options analysis
• Experience developing cost-benefit analysis and conducts feasibility studies for business I&IT initiatives.
• Leads and conducts business analysis both on an ongoing basis and for business projects to assess clients' business problems or opportunities, document the technical business requirements to meet the functional requirements, ensuring alignment with the OPS project management and related methodologies.
• Applies re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches.
• Conducts ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation and maintenance of approved business requirement.
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
• Oversees ongoing production support and configuration management.
• Leads and participates in the process for requests for proposals, with a focus on client requirements and evaluation of vendor responses for I&IT business and/or infrastructure solutions.
• Leads and facilitates in-depth workshops to elicit, review, document and confirm business requirements, business process reengineering, business models, business rules and user interface design, in order to create the technical framework/specifications for development of the business solution and/or infrastructure services or platforms.
• Develops performance measures for business analysis evaluation and conducts follow-up assessments to ensure compliance with client cluster and corporate I&IT strategies, policies and priorities.
• Manages the problem identification and resolution activity to ensure timely resolution of production problems.

Must Have:

• Experience developing context diagrams, use cases and use case models.
• Experience creating systems diagrams and mapping integration specs
• Experience developing process maps
• Experience developing functional and non-functional requirements, leading and facilitates in-depth workshops to elicit, review, document and confirm business requirements, business process reengineering, business models, business rules and user interface design, in order to create the technical framework/specifications for development of the business solution and/or infrastructure services or platforms.

Nice to have:

• Experience with custom development in cloud native systems and Microsoft Dynamics 365