Wirehead | Talent Solutions
Contingent Workforce Management
On behalf of our Public Sector client, Wirehead has a new contract opportunity for a Microsoft Dynamics Solutions Designer.
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Client: Government
Type: Contract
Role: Microsoft Dynamics Solutions Designer
Term: 8 Months + extension
Pay Rate: $120 – $135
Start date: Negotiable
Req ID: 5886
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Requirements: What you’ll need
Skills, Knowledge, Experience, and Qualifications
Deliverables:
Application design and development experience
• 10+ years Solution Design experience in enterprise applications and solutions
• In-depth knowledge of CRM platform (e.g., Microsoft Dynamics) and its features, including portal technologies such as ADX studio.
• Demonstrated knowledge and experience of Microsoft 365 CRM development.
• Experience in identity provider solutions integration.
• Proven experience designing and implementing end-to-end CRM solutions that align with business objectives.
• Proficiency in CRM customization and configuration, including creating custom fields, workflows, process automation, and data integration.
• Strong understanding of data modeling, database design, and data architecture within a CRM context.
• Experience with programming languages and scripting (e.g., JavaScript, Apex, Python) for customizations and integrations.
• Knowledge of API integration methods to connect CRM systems with other applications.
Methodology, Problem Solving and Analysis Skills
• Demonstrated ability to assess complex and diverse information/system needs and develop I&IT solutions.
• Experience working in an agile development environment. Experience in providing Go-live support and conducting post implementation reviews.
• Ability to identify the root cause of problems and provide viable solutions.
• Strong problem-solving skills to address complex business challenges and design appropriate solutions.
• Ability to collaborate with cross-functional teams, including developers, analysts, and business users
• Experience working with CRM vendors, understanding product roadmaps, and evaluating third-party integrations.
• Proficiency in analyzing data and trends to identify opportunities for process improvement and enhanced customer experiences.
• Ability to perform data-driven decision-making to optimize CRM performance and functionality
• Creative thinking and the ability to devise innovative solutions to unique challenges.
Planning, documentation, and communication
• Experience conducting stakeholder interviews, gathering requirements, and documenting use cases.
• Ability to translate business requirements into effective CRM solutions, ensuring alignment with organizational goals.
• Proficient in designing and documenting technical specifications, solution architecture diagrams, and data flow diagrams.
• Ability to design and articulate complex technical concepts into executable development work packages.
• Excellent verbal and written communication skills to effectively convey technical information to both technical and non-technical stakeholders.
• Experience presenting solution designs, project updates, and recommendations to management.
• Demonstrated skill in planning and managing change within an organization when implementing new CRM systems or processes.
Must haves:
• •10+ years Solution Design experience in enterprise applications and solutions
• •In-depth knowledge of CRM platform (e.g., Microsoft Dynamics) and its features,
• including portal technologies such as ADX studio.
• •Demonstrated knowledge and experience of Microsoft 365 CRM development.
HOW TO APPLY
Please apply for this opportunity by using the Apply button or sending your resume directly to careers@wirehead.com
We thank all candidates for their interest but advise that only candidates selected for interviews will be contacted directly. Rest assured that your resume will be kept on our database and will be considered for all future opportunities.
Wirehead is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let our recruiter know.
***This opportunity is in Toronto; preference will be given to local candidates. Wirehead does not offer a relocation package. We encourage you continue to refer to our Job listing page as new opportunities become available and updated on a regular basis. Thank you again for your interest in Wirehead!