Intermediate UX Designer Contract

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Client: Government
Location: Toronto (hybrid)
Type: Contract
Role: UX Designers x 3
Term: 91 working days + extension
Rate: Open
Start date: 2/3 weeks
Req ID: 5815
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On behalf of our Government client, Wirehead has a new contract opportunity for an intermediate UX Designer.

Requirements: What you’ll need

Skills, Knowledge, Experience, and Qualifications
Deliverables:

User Experience / Product Design (30%)

• Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.
• Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps.
• Design thinking workshops and activities to lead project teams in ideating on solutions to complex product and service design related problems.
• Knowledge about service design methods to provide high-level “bird’s eye view” documentation of both the front-end user experiences and the back-end infrastructure and service processes that support them
• Lead design ideation and deliver design deliverables to-be service design blueprints, information architecture, wireframes, mockups, and interactive prototypes.
• Deliver functional, accessible, usable, and aesthetically-pleasing user interfaces.
• Collaborate with Business, Product, and Development teams by facilitating product and service design vision and concept.
• Practice ego-free design: be open to giving and receiving feedback, collaborating with and supporting other designers
• Utilize pragmatic, thoughtful design approaches; think critically about what value design activities are bringing to a project, and strategize approach based on organizational need rather than following “textbook” solutions

Communications (20%)

• Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
• Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients
• Ability to communicate designs and development in clear and understandable manner
• Ability to communicate with technical experts and business subject matter experts to elicit key information relevant to user experience and service design
• High emotional intelligence skills, with ability to discern between various stakeholders’ interests and find reasonable compromises
• Strong mentoring and coaching abilities; ability to convey design concepts and methods to team members and stakeholders outside of design professions.

Agile Product Development (15%)

• Experience working in an agile, sprint-based development environment
• Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live)
• Experience collaborating and sharing design tasks with multiple designers on complex product deliveries
• Ability to conceptualize design tasks as part of greater product development team; understand the impacts design deliverables have on other aspects of product delivery

Experience (15%)

• Experience with medium-to-large sized product development / service design projects
• Experience dealing with designing services and products that deal with large organizational complexity
• Experience with leading strategy and execution on product/service discovery
• Experience with Figma user interface design software
• Experience designing interfaces with a design system

Must Haves:

• Lead design ideation and deliver design deliverables to-be service design blueprints, information architecture, wireframes, mockups, and interactive prototypes.
• Ability to communicate with technical experts and business subject matter experts to elicit key information relevant to user experience and service design
• Experience with medium-to-large sized product development / service design projects

HOW TO APPLY

Please apply for this opportunity by using the Apply button or sending your resume directly to careers@wirehead.com

We thank all candidates for their interest but advise that only candidates selected for interviews will be contacted directly. Rest assured that your resume will be kept on our database and will be considered for all future opportunities.

***This opportunity is in Toronto; preference will be given to local candidates. Wirehead does not offer a relocation package. We encourage you continue to refer to our Job listing page as new opportunities become available and updated on a regular basis. Thank you again for your interest in Wirehead!