UX Designer Contract

Deliverables:

Key Responsibilities:

• Facilitate a variety of design-thinking activities and collaborative sessions to understand the problem a digital solution needs to solve.
• Plan and execute user research to understand user expectations, behaviors and needs to inform design decisions.
• Develop user personas, journey maps, service design blueprints, information architecture diagrams and other design artefacts as suits the needs of your project or product team.
• Translate concepts into wireframes, low and high-fidelity mock-ups that illustrate the product’s functionality and can be used for usability testing and user research. Take a user-centred design approach and rapidly test and iterate designs.
• Collaborate with and advise a variety of project and product teams on experience design, including serving as an assessor for ministry-wide digital initiatives.

Responsibilities in:
1. Research and analysis.

• Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes.
• Transferring research findings into actionable design recommendations.
• Create effective, user friendly and visually appealing interfaces according to current UX standards and trends.
• Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
• Take a user-centered design approach and rapidly test and iterate the designs.

General Skills and Experience:

• Experience in designing online programs/applications with emphasis in the emotional aspects of human experience.
• Experience in designing online programs/applications with multiple levels of user roles, large amount of users, and/or any other enterprise level applications.
• Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces.
• Thorough understanding of the limitations and appropriate use of web development technologies.
• Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups, and low and high fidelity prototypes that lead to intuitive user experiences.
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and low and high fidelity prototypes optimized for a wide range of devices and interfaces.
• Relevant experience creating GUI designs based on user interaction and performance.
• Experience creating visually appealing vector assets (e.g. flat vector product images, icons, etc).
• Proficiency with design and prototyping tools.
• Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing. Experience identifying design problems and devising elegant solutions.
• Experience making strategic design and user-experience decisions related to core, and new, functions and features.
• Experience gathering user feedback to configure existing interfaces.
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience. Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications.

Desirable Skills and Knowledge:

• Knowledge of IT infrastructure, processes, and technology (would be an asset). Knowledge of graphic design standards and trends. Knowledge of current UX design standards and trends.
• Knowledge of UX research methodologies.

2. Change Management and Communication.

• Using communication skills to discuss issues, seek common ground between parties, lead development of solutions and user experience development requirements.
• Ability to communicate visually as well as in verbal and written formats.
• Strong facilitation skills to lead design discussions and negotiations, present recommendations and advice to stakeholders on web/content design and strategy.
• Ability to collaborate and provide leadership and advice on digital product development.
• Proven experience building relationships liaising with external partners and vendors to coordinate projects and share information.

Skills
Experience and Skill Set Requirements
Evaluation Breakdown

1. Portfolio Review – 30%
Parameters:
The resource has provided an adequate portfolio of past work with details of their involvement with each project.

2. Agile/Scrum development process – 20%
Working knowledge of usability methodologies including user-centric design, usability research and user testing.
Parameters:
Examples of previous work experience focused on user experience research and design.

3. Experience – 20%
Experience in Photoshop, Illustrator, InVision, Sketch, Balsamiq or other visual design and wireframing tools.
Experience in creating wireframes, storyboards, user flows, process flows and site maps.
Knowledge of the latest Web trends, techniques and technologies.

Parameters:
Examples of previous work experience focused on user experience research and design.

Must haves:

Visual design
Figma, adobe, photoshop
IT background would be a plus