Systems Analyst

  • Job Category:

    Business Analyst

  • Industry:

    Information Technology

  • Location:

    Toronto, Ontario

  • Advertised:


  • Position Type:


  • Job Term:


  • Rate:

    $90 Per Hour

  • Job ID:



Experience and Skill Set Requirements


Experience Design Expertise - 30%

  • Human-centred design experience and expertise in developing and executing strategies that improve the overall user interactions with digital products and services, resulting in measurable improvements and positive user feedback.
  • Experience leading the design of complex digital services from concept to production and you can draw on your expertise to develop and maintain a high bar for user experience standards and performance measures.
  • Experience facilitating design workshops and innovation sessions.
  • Experience performing user interviews, contextual inquiries and business model canvas activities
  • Experience performing user interviews, contextual inquiries and business model canvas activities
  • Experience developing user personas to paint an overview of a target user outlining their journey/workflow, needs and goals.
  • Experienced in translating concepts into wireframes, low and high-fidelity mock-ups that lead to intuitive user experiences providing a rough outline of the screen and outlining key activities.
  • Experience prioritizing generative user research and promote continuous user validation as early and as frequent as possible. 


Digital Expertise - 25%

  • Experience in undertaking and leading parts of complex projects of different sizes, ensuring alignment to project plans and best practice and incorporating user centered design processes and methodologies.
  • Experience working with management or colleagues to anticipate and resolve project issues.
  • Familiarity with code version control systems (for example, GIT).
  • Experience in researching industry best practices to support the development of strategy and standards, and to apply them your work (e.g. security and accessibility by design).
  • Comfortable transforming ideas generated through user research and analysis to create a better user experience.
  • Knowledge of and experience with current web trends, and standards like the Accessibility for Ontarians with Disabilities Act and WCAG 2.0 AA, and FIPPA (Freedom of Information and Protection of Privacy Act).

Technology Experience - 20%

  • Experience with UI/UX and other software including:
    • Sketch
    • Zeplin
    • Miro
    • JustInMind
    • Windows 10 environment
    • MS Teams
    • Office O365

Communication, Negotiation, Partnership and Soft Skills – 25%


  • A strong commitment and track record of customer service excellence, teamwork and collaboration.
  • Team player who can navigate complex environments and situations, balance a variety of viewpoints and mobilize multiple actors to achieve consensus, generate support and produce meaningful outcomes.
  • Experienced communicating with structure and clarity.
  • Strong communications, collaboration and negotiation skills to participate in team discussions, make solution recommendations and document/explain work.
  • Responsive to change and the needs of clients, team members and partners.
  • Excellent analytical, problem-solving and decision-making skills
  • Excellent verbal and written communication skills;
  • A team player with a proven track record for meeting strict deadlines
  • Highly developed interpersonal skill

Request a Sales Call

  • Name
  • Phone
  • Email
  • Message

Ready to talk now?
416-504-5866 ext. 224